Choosing an off-site data security vendor can be difficult. Countless security, storage, and media management factors must be considered. Here’s a list of key questions to ask a potential off-site data security partner:
1. Where is my media stored?
Any vendor can take a backup tape and store it on a shelf. But only a company with data protection expertise can offer comprehensive disaster protection for your media assets. Partner with a company who stores your media in a specialized media vault with the following features:
- Interior and exterior surveillance
- Four-hour fire rated protection
- Temperature and humidity monitoring
- Specially-designed racking systems
- Dual auto-locking vault doors
If an off-site media vendor can’t give your media the protection it deserves, keep looking.
2. When is my media rotated?
Your off-site security vendor should take time to understand your backup schedule and data protection needs so they can offer a customized media rotation schedule that integrates with your requirements.
3. Can I change my rotation schedule
Beware of vendors who box you into a restrictive rotation schedule. Over time, your backup schedule may change. Choose an off-site data security partner who can scale their media management solution to your unique needs.
4. How do you make sure my data is secure?
Data security is more than lip service. Ask your vendor about their security procedures and chain of custody protocol.
5. Who handles my media?
Your media contains sensitive and confidential data. Only security-cleared, background-checked professionals who have signed confidentiality agreements should handle and transport your tapes and hard drives.
6. How is my media transported?
Data breaches can happen from negligent media handling and transportation systems. Partner with an off-data security vendor who uses alarmed and GPS-tracked vehicles. That way, you always know your media is safe.
7. How is my media inventory managed off-site?
It’s not worth investing in an off-site data security service if your media isn’t properly managed. Your vendor should use barcode and inventory management technology for continuous tracking and management of your media assets.
8. When can I retrieve my media?
A data protection plan should give you the ability to retrieve your backup data anytime. To ensure continuous and seamless data recovery, partner with an off-site data security partner who offers fast access to your media.
9. Do you only store backup tapes?
A full-service off-site data security partner doesn’t just store and manage your backup media. Whether you have reel-to-reels, DVDs, or master tapes, your provider should be able to offer superior protection, preservation and management of your historical film or audio archives, too.
When choosing an off-site data security vendor, don’t forget to ask these questions.
FileBank offers off-site data security solutions to businesses throughout Canada.