Off-Site Data Security
Media Retrieval & Delivery
Media Retrieval Requesting
Requests for media retrieval from the vault can be made by:
- Using FileBank’s web-based services to schedule your back-up cycle
- Making specific media requests via phone, fax or e-mail
Media Delivery
Materials with regular delivery/pick-up cycles will follow their assigned schedules.
For delivery of archived materials or urgent media requests, FileBank offers the following options:
- Next day, same day, 3-hour or 90 minute service
- 24/7/365 emergency service within 90 minutes
Remote Services
In addition to FileBank’s regular back-up cycle services, we offer remote data security services with:
- On-line back-up and retrieval option
- Back-up server co-location services

