Our business philosophy is simple: to provide customized solutions to our client’s information management requirements. We do this with professionalism and commitment. FileBank’s policies and services are a reflection of our staff’s dedication to serve our clients. The key to our service is flexibility, ingenuity and timely response.
We have found through discussions with clients that their billing needs are as distinct as their businesses. Some clients prefer all-inclusive flat rate pricing which is ideal for budgeting and enables your staff to use corporate, off-site information when they need it without worrying about escalating costs. Others prefer itemized billing based on storage volume and individual activities.
FileBank does not have any pricing “rules”, we maintain flexibility in all our services and are ready to create a customized billing system to meet your needs. Billing and pricing is another distinct service that FileBank offers.
As a service-based industry, fulfilling our client’s changing needs is FileBank’s main priority. We concentrate on providing document management and "IT" solutions as individual as your business is. To date our clients number over 500 and range from large professional services firms, in multiple offices across the GTA to small, independently owned and operated companies. FileBank’s accounts vary in size from hosting a single web page to storing tens of thousands of containers and hundreds of thousands of individual files. Continuity, service and customer loyalty reinforce one another and position FileBank to provide valuable guidance and advice to our clients as their own businesses grow and succeed.